1. Home
  2. Central Manager Guide
  3. Device
  4. Diagnostics

Diagnostics

Diagnostics page enables the user to monitor the health of the appliance.

Logging

Shows device logs.

device-diagnostics-logging
Screenshot of the logs page in WCM. Navigate to Device > Diagnostics > Logging

 

 

Log Type

Wanos: Show Wanos logs.
Agent: Show Agent logs.
System: Show System Device logs.
squid access: If Webcache is enabled, shows squid access logs.
squid cache: If Webcache is enabled shows squid cache logs.

Log Level

Informational: Filters data to show informational messages.
Warnings: Filters data to show warnings.
Errors: Filters data to show Error entries.
Debug: Filter data to show debug-level logs. Helpful when troubleshooting issues.

Refresh: Grab updated entries from the displayed Log type and Log Level.

Export to CSV: Collates the data shown and exports it into a CSV file.

 

 

Health Status

Shows the appliance health.

Screenshot of the Health Status page in WCM. Navigate to Device > Diagnostics > Health Status
Screenshot of the Health Status page in WCM. Navigate to Device > Diagnostics > Health Status

 

 

Show Tech

This is for gathering various data from your device that Wanos Support can use to troubleshoot issues. Clicking Generate tech support information will gather data from the device and produce an archive that a user can download and send to support.

device-diagnostics-showtech
Screenshot of the Show Tech page in WCM. Navigate to Device > Diagnostics > Show Tech

 

Benchmark

This tool helps assess the optimal performance of the appliance.

device-diagnostics-benchmark-main
Screenshot of the Benchmark page in WCM. Navigate to Device > Diagnostics > Benchmark

 

Netstat

A tool used to display TCP sessions.

device--diagnostics-netstat
Screenshot of the Netstat page in WCM. Navigate to Device > Diagnostics > Netstat

 

Ping

A tool used to ping hosts.

device-diagnostics-ping
Screenshot of the Diagnostics page in WCM. Navigate to Device > Diagnostics > Ping

 

Traceroute

A tool for displaying the route and measuring transit delays of packets across an Internet Protocol network.

device-diagnostics-traceroute
Screenshot of the Traceroute page in WCM. Navigate to Device > Diagnostics > Traceroute



Was this article helpful to you? Yes No

How can we help?