Wan Optimization Support

Technical => Installation => : Colm July 20, 2015, 02:20:04 PM

: Download Old Version
: Colm July 20, 2015, 02:20:04 PM

Hi, I am getting the following error when deploying OVF - "The OVF package requires unsupported hardware. Details: Line 28: Unsupported hardware family 'vmx-09'

This error stops the deployment of the OVF.

We are running vSphere 5.0 which is incompatible with your version 2.0.5 (? )
Can you provide me with a link to an older version OVF that is compatible with vSphere 5.0 please.

Thanks in advance.

: Re: Download Old Version
: ahenning July 20, 2015, 02:34:39 PM

Someone mentioned the same problem with the: Unsupported hardware family 'vmx-09' message. The OVA was generated using ESXi 5.1

Their work around was to edit the ovf file and change:
<vssd:VirtualSystemType>vmx-09</vssd:VirtualSystemType>
to
<vssd:VirtualSystemType>vmx-08</vssd:VirtualSystemType>

: Re: Download Old Version
: Colm July 27, 2015, 02:41:47 PM

Hi,
Thanks for the feedback.
How was this achieved?

I've gone in & opened the OVF in notepad and made the change,but then I get a checksum error when I try to import into vSphere 5.0?

Any other methods to edit the OVF?

Thanks

: Unsupported hardware family 'vmx-09'
: ahenning July 27, 2015, 06:05:56 PM

Hi,

Please try this vmx-08 version, tested on ESXi 5.1:
wanos-2.0.5-vmx08.zip (http://wanos.co/updateinfo/wanos-2.0.5-vmx08.zip) 

The format is in ovf and the VMDK is saved independently that can be used to build the VM manually if for some reason the import fails.