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General Discussion / Express vs Plus licensing
« on: April 22, 2016, 07:10:38 PM »
I cannot find the answer to this, I do not think your site makes it clear. The main reason is that you hardly ever mention specifics about the Non-Free Express edition, for example the 20/200 Express license. I want to know if that has support in the license too?
So is Express for my own hardware and Plus is for your hardware and they both have include support.
Or is Express zero support on your hardware or mine.
To be specific, we are looking at the 20/200 speed license and we are comparing the costs of using Hyper-V to run the WANOS, vs getting your devices. So if we buy two 20/200 Express licenses to use for WANOS on our Hyper-V servers, does that include support or do we need the Plus license for support?
Edit: After looking at the FAQ page I am pretty sure the Express version is just forum support, no phone. You should have the information on the products page in the * section underneath the price table.
Please confirm this.
So is Express for my own hardware and Plus is for your hardware and they both have include support.
Or is Express zero support on your hardware or mine.
To be specific, we are looking at the 20/200 speed license and we are comparing the costs of using Hyper-V to run the WANOS, vs getting your devices. So if we buy two 20/200 Express licenses to use for WANOS on our Hyper-V servers, does that include support or do we need the Plus license for support?
Edit: After looking at the FAQ page I am pretty sure the Express version is just forum support, no phone. You should have the information on the products page in the * section underneath the price table.
Please confirm this.