Hi Antonie again, and many thanks for the quick response. Also, thanks for your update about the next version (plus).
Regarding the details, kindly find below:
1- Technical Reports:
consist of al technical information required (very detailed), and ability export to CSV and PDF
2- Management Reports:
consist of minimal information required (very summarized), only highlights the bold titles/figures (totals only), and ability export to email and PDF
Regarding Customization:
1- We have both Cisco and BlueCoat (developed with XML) web portals, and both support the ability to provide customized forms (web-portal login-page with Hikma LOGO, Disclaimer, all reports holds Hikma-IT brand and confidentiality words, etc...)
2- ability to embed such URL in our Intranet SharePoint portal for NOC Monitoring
3- different user access (admin-account for us, and account-operator for NOC Team)
Note:
sorry for not able to provide snapshot, in order to not avoid the Hikma policies
Thank you.