Technical > Troubleshooting

WANOS bridge not working - with mirror/span traffic

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philippe:
Hello,

I have a trouble with a wanos 450.
The equipment is plugged between a switch and a laptop.
I can see some trafic on the eth0 but I don't see the same trafic on the eth1.
In the session menu, I can't see any trafic going through, and on my laptop, I don't receive the trafic.
If I shutdown the equipment, I receive the trafic on my laptop.
Please it is a very urgent problem.

Thanks.

Edit: Added description in title that in this case the bridge is not working with mirror/span traffic (as expected)

ahenning:
Hi Philippe,

Thanks, techsup received. Log files don't report any problems, so we will need to look a little deeper to find the cause.

But firstly the test to send mirrored traffic to Wanos is not a valid test due to "noise" filters. Consider Wanos as a two port switch rather than a traditional bridge that would just pass everything through.

It is recommended to test with real traffic.

Also please disable TCP-X and if enabled web caching as these features requires a routing table and Wanos would not know to send the traffic to the laptop.

philippe:
Hi,

TCP-X is now disable, and webcaching was not activated.
I sent you a mail with the parameters to connect on my computer.

Thanks.

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